Herb Kelleher Completes His Service on Earth
Herb Kelleher, the founder and Chairman Emeritus of Southwest Airlines, passed away today (January 3rd, 2019). Herb was among the [...]
SERVANT Leaders are Empathetic – Acronym Model
Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT™ (Selfless, Empathetic, [...]
Architect Your Leadership – Part 2 – Architectural Style
We're discussing how to build your leadership like an architect builds a home. There are specific steps you should take: [...]
Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership
Southwest Airlines (LUV) announced the 39th consecutive year of profitability yesterday. The company has been a role model of servant [...]
Steve Jobs vs. Herb Kelleher – Hero Worship vs. Servant Leadership
I am a fan of many Apple products and believe Steve Jobs played a critical role in Apple's [...]