I need to hold myself more accountable to practicing what I preach. This site and much of my spare time is focused on spreading servant leadership awareness and adoption. One of the most important aspects of servant leadership is valuing people. The people you serve: your team, customers and other stake holders, should be valued highly and respected intensely. If that is so, then why have I joined in the standard practice of routinely referring to these people I’m supposedly serving as simply “resources”?
They are not resources. They’re people, damn it!
That’s how a new friend* recently snapped me out of this rut. They are people. So why do we so frequently call them resources? For example…
We call it: Resource Planning, Resource Allocation, Resource Augmentation, Resource Outsourcing
We say: “We need more resources”, “Which resource is working on that problem?”
Resource is defined: “A resource is any physical or virtual entity of limited availability, or anything used to help one earn a living…” ( Wikipedia; 2010.08.15)
Yes, I realize that human resources are encapsulated within the above definition. Yet we use the term “resource” frequently even when referring only to people. In most cases, it is not as though we are referring to a variety of types of resources. So often we say “resource” when all we mean is people, or a person.
Why Not People?
Why do we not use the term “people?” Even calling them “staff” masks the reality of the fact they are human beings. I suspect it’s because it is easier to not feel emotion. It is easier to ignore that we’re making decisions that impact lives and families. Then, over time, we no longer think about the fact that we’re avoiding calling them people and simply use the accepted business term. This seems to be the point I was at. No longer though.
From now on, I will hold myself more accountable to practicing what I preach in this area. I’m going to make a stronger effort to refer to human beings as people, not resources. I’ll save the term “resources” for inanimate objects.
Want to Help?
Want to support this change? Great! The next time you hear someone referring to people as resources, you could correct them, I suppose. At the least though, don’t join them. For your parts of the dialog, just be sure to refer to human beings as people and not resources. Others will notice and, hopefully, join in as well.
Question: Do you refer to people as resources? If not, what advice do you have for others?
* Thank you, John. I do have much to learn from you…