When praised for a job well done, Jane is grateful, but quickly points out there are others who should really get the praise for their role in the success.

When a big project failed to meet the launch date last month, Eric stopped his peer from blaming a member of his team. Eric insisted, "No. That person is on my team. Therefore, I am accountable for the missed date."

When waiting for meetings to begin, Mandy often asks her team about life outside of work, like their hobbies, family, and pets.

When the new website launched last quarter, Robert compiled a complete list of everyone who contributed and identified each by name, thanking them in the celebration.

When Mahesh said construction would not complete in time for the painting and finishing teams to start, Brian didn't budge. Instead, he asked what Mahesh needed to meet the date.

When Teresa heard the team remarking they had 3 months to complete their work, she interjected, "No. We had 3 months 2 weeks ago. Now we only have 2 & 1/2 months."

Victor politely declined the vendor's gift because he knew it exceeded the company's policy. He was concerned it may be perceived as an attempt to influence the upcoming bid selection process.

After the meeting, Madeline heard a team member suggest Jake, who was not present - did not support an idea simply because he did not want the extra work. Madeline interrupted and said, "we do not speak of others when they are not present. That is gossip and it is not tolerated. Instead, please ask Jake why he does not support the idea."

At the annual convention, most of his peers drink a bit too much, say and do questionable things at the bars at night, but not David. He always seems calm and in control.

When the team was concerned about the downturn in business, Katie was honest. She said there may be an impact to bonuses, salaries, and desired promotions. However, she assured them, she did not see any layoffs in the near future.

William holds what he calls "skip-level" meetings. Each week, he has lunch with someone on a direct report's team.

Nancy knows who the introverts are in her organization. Whenever someone is quiet in her meetings, she asks their opinion - either in the meeting or afterwards, one-on-one.

While his peers are proud of getting every product from vendors at rock-bottom-prices, Frank asks his vendors to share cost information so a fair price may be established. As a result, his vendors seem much more supportive and responsive to his needs.

Her predecessor accounted for many of the next year's sales early, so her last year as CEO looked great. In contrast, Gabby is always asking about the long-term effects of changes her team considers.